Frequently Asked Questions
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Online Store FAQ’s
How is my meat order packaged?
Harris Ranch Beef is individually packaged with a vacuum seal. By removing all air, this special seal allows for longer freshness in your freezer or refrigerator. All steaks are shipped flash-frozen, vacuumed sealed, and packaged in a reusable, insulated cooler with an abundant supply of dry ice or ice gel blocks. The cooler is then placed in a sturdy box for shipping.
How are my shipping charges calculated?
Your shipping costs are determined by UPS, and are in accordance with the weight of your package and the distance it will travel. Due to the nature of the majority of our products, currently we are only able to offer overnight shipping – to ensure your fresh beef remains fresh!
When can I expect my order?
We routinely ship all items Monday-Thursday with deliveries made Tuesday-Friday. We make every effort to get your order out as soon as possible, and generally beat our quoted delivery time.
If you need assistance or have questions regarding an order or delivery please call or (559) 935-0717 ext. 6643.
Can I add a message to be included with my order?
Yes. Use the “Special Instructions” field in your shopping cart to type your message, and don’t forget to include your name so your recipient knows who sent such a nice gift. We will send your message along with the package.
What grade of beef does Harris Ranch ship?
Harris Ranch ships Choice and Prime beef. The grade is indicated in the product description.
How is Harris Ranch beef bought online aged?
Harris Ranch beef purchased online is wet aged 21-30 days.
What if the recipient is not home?
Our preferred shipper will leave the package in a secure place at the recipients residence or business. If the recipient is out of town for an extended period of time, Harris Ranch cannot be held responsible for any damages to packages. Since all packages are shipped overnight, we recommend checking with the recipient to ensure they will be able to accept the package on the applicable business day.
Can I return a package?
If you are not absolutely satisfied with any Harris Ranch product, we will replace your order. Please contact us immediately so that we can assist you in replacing your order by calling 1-800-942-BEEF or (559) 935-0717 ext. 6643 or by e-mailing us.
- Please attempt to take a photo that clearly shows the issue with your order, and reference your order number.
- Please do not return perishable items to us, rather dispose of them as normal.
- We will send a replacement order as fast as we can and apologize for any inconvenience.
- Unfortunately, shipping charges are non-refundable.
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General Beef FAQ’s
Which beef cut is the best?
Could a mother choose a favorite child? While we can’t make a claim for a specific cut being the “best”, we can tell you about a few of our favorites! We only serve Prime or Choice grade beef in all of our on-site dining options. Prime beef cuts have the most marbling, and are considered the highest quality.
We recommend taking a look at our Fresh Beef Guide to learn more about your favorite cut.
Where does your beef come from?
The cattle used to produce Harris Ranch beef spend approximately 80% of the time grazing on western ranches before arriving at Harris Feeding Company in Central California at 16-24 months of age. Harris Ranch procures cattle from progressive ranching families with whom we have long standing relationships. Many of these families are part of our “Partnership for Quality” (PQ) Program who raise cattle in accordance with our strict quality standards and also meet rigorous genetic requirements.
Harris Ranch is one of just a few companies in the country that produces beef exclusively from cattle fed in our own feedlot. We control all aspects of production to ensure beef of the highest quality. All cattle are fed in large, well-maintained outdoor pens.
Do you practice sustainable ranching?
Harris Ranch believes that raising cattle and environmental stewardship go hand-in-hand. For us, as well as our ranching partners, the land is not just where we raise our cattle, it’s also where we raise our families. We have a personal stake in the quality of the environment and are always looking for ways to improve it. For cattle ranchers, sustainability means ensuring the land will provide for the next generation by focusing on the well-being of not only our livestock and also by maintaining the natural resources of the land.
Do you treat livestock humanely?
Harris Ranch takes exceptional care to ensure the well-being of our cattle at all stages of production. Livestock welfare practices at our feeding operation include shaded pens as well as an automated sprinkler system that reduces dust and helps cool cattle during warm summer months – all in an effort to reduce stress and enhance cattle well-being. We routinely scrape pens and compost waste material for use in our farming operation.
Livestock handling facilities have been designed with input from Dr. Temple Grandin, a world-renowned expert in animal welfare, who has also assisted in training our staff on proper livestock handling techniques. Additionally, cattle health is evaluated daily – rain or shine – by Harris Ranch cowboys riding through each and every pen – just as they have done since our founding.
Is your beef corn-fed?
The cattle used to produce Harris Ranch beef typically spend the majority of their lives grazing on grass. In fact, our cattle spend approximately 80% of their lives eating grass before being finished on a nutritionally balanced diet consisting of corn and other feed grains, plus alfalfa hay, vitamins and minerals. Since corn-fed beef is widely-considered the most flavorful, tender and juicy beef available, Harris Feeding Company purchases Midwestern corn by the trainload to serve as the basis for our nutritionally balanced and expertly formulated feed ration. In addition to steamed corn and other feed grains, our ration also includes alfalfa hay, vitamins and minerals. Cattle remain on our grain based diet for about 120 days or until they reach a finished weight of approximately 1,250 pounds.
Beef produced in feedlots actually has a smaller carbon footprint than beef raised exclusively on grasses due to increased feeding efficiencies.
Is corn an unnatural diet for cattle? Is it fed because it’s cheap?
No. Cattle can get the nutrients they need from a wide variety of plants, including a variety of grains and grasses. Most beef raised in the U.S. (95%) comes from cattle which spend most of their lives on pasture eating grass before going to a feedlot for four to six months. While at the feedlot, cattle are fed a combination of grain and hay usually formulated by a nutritionist to ensure a well-balanced and nutritious diet. Grain feeding isn’t new. In the U.S. cattle have been fed grain for at least 200 years. Grains, like corn, are fed to cattle because they are nutritious, energy rich and can be stored for use in any season. Since grass doesn’t grow in abundance year-round in most of the U.S., feeding grains helps ranchers raise a consistent, year-round supply of nutritious beef.
Do you use antibiotics?
At Harris Feeding Company, we believe antibiotics are an important tool in veterinary medicine and we believe they must be used carefully to ensure their continued effectiveness. We use antibiotics when necessary to maintain the health and well-being of cattle in our care. We strongly believe that limiting or denying these life-saving products to livestock who need them is inhumane. We administer antibiotics to sick livestock in order to make them well again, just like children that become sick and need medical attention. To do otherwise would only result in unnecessary pain, discomfort, and possible death for the animals in our care.
Antibiotics are only used under the direction of our veterinarian and we strictly adhere to withdrawal periods, the interval between when the antibiotic is administered and the time the animal is harvested, are strictly followed to ensure no antibiotic residues are present in the animal at the time of slaughter. Harris Ranch does not feed antibiotics in any form to our cattle. Antibiotics are only used in a therapeutic manner in order to treat cattle that are ill and require medical attention.